Updated on November 22, 2021

ShopKeep Offers Payment Processing that Complements Merchant Hardware and Software.

The modern eCommerce and entrepreneurial market is saturated with choices in regards to merchant processing companies. Many payment processors are working hard to differentiate themselves from the competition. This can be achieved in a myriad of ways, but nothing is more attractive than a unique payment processor who is trustworthy and client-focused.

ShopKeep is a complete POS Software company that also offers payment processing as an add-on. This makes the Company more valuable than any other choice, since merchants will not have to work around their existing CRM program to incorporate their payment processor. The Company is accredited by the Better Business Bureau and is a credible, reliable, reasonable payment processing company.

Introduction

ShopKeep is a hardware and software company that also provides an integrated merchant processing service. Located in New York, New York, the Company emphasizes ease of access and meeting the needs of the consumer. In the business since 2008, ShopKeep was accredited in 2011 by the Better Business Bureau for the length of time in operation, complaint volume for a merchant of its size, response to complaints, and resolution of all complaints filed against the business. The Company website is www.shopkeep.com and is attractively designed and current.

ShopKeep is relatively new to the payment processing, since it started as a partner that provided hardware and software to work in tandem with quality payment processing. ShopKeep is more like a customer relationship management (CRM) provider – its app generates reports, keeps track of inventory, and tracks employees. Recently the Company introduced ShopKeep Payments, to directly process payments for merchants.

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Mobile Apps

Merchants are increasingly relying on Mobile Apps to process payments. Whether that means a card reader added to a cell-phone or tablet, or a specifically designed register that acts as a mobile device, the modern world of pay options is rapidly changing. Customers expect ease of access and new payment options. The use of a cell phone via Apple Pay, Paypal or even the Bitcoin to make payments instead of a credit card is more and more common.

ShopKeep incorporates the mobile world into all of its products and services, and designed a payment processing program to directly meet the needs of merchants who use Mobile apps within their business. Every transaction can be tracked remotely with the aid of the Pocket App. Payroll, inventory and company profit reports are available to help managers and CEOs save time and money.

Features

The Register:

  • Mobile
  • Customizable
  • Tap to add items or modify order
  • Takes cash, credit, mobile payments or combination
  • Gift Cards
  • Tips
  • Print or email receipts
  • Syncs with all other registers
  • Real-time Reports

Payments:

  • Fully integrated processing
  • Ability to choose other processor and work with ShopKeep as just a CRM provider

Inventory:

  • Keeps track of inventory
  • Creates lists of best-sellers
  • Track costs and profit margins
  • Organize by department, category, supplier
  • Scan items to add to inventory
  • Keep track remotely

Staff Management:

  • Payroll
  • Clock in and out
  • Hours listed within app
  • Staff sale reports
  • Track business peak times

Customer Marketing

  • Grow email list
  • Customize email receipts
  • Track top customers
  • BackOffice – Track social profiles
  • MailChimp – sync email list for email campaigns
  • Gift Cards

Analytics

  • Hourly reports
  • Every transaction listed
  • Total sales, net sales, etc.
  • Shift reports
  • Inventory reports
  • Pocket App

Integration

  • MailChimp
  • Intuit QuickBooks
  • AppCard

Need Credit Card Processing?

Click Here to find the best merchant service providers that integrate with ShopKeep, have great rates and are well versed with retail, quickserve, bars and restaurants. Our top picks are: ShopKeep, Payline Data, CDGcommerce, BluePay, Dharma, and Leap Payments.

Hardware and Software Requirements

ShopKeep Retail Kit with White Vault (1)ShopKeep offers free setup and troubleshooting for all of their hardware. They also guarantee a warranty up to 1-year. The Company offers a variety of hardware options.

All of their hardware is priced separately or in bundles. Bundles range from $809 to $7,592. All hardware and software works on the Apple system. The register specially encrypts all information to be stored remotely on the cloud, and claims to be impenetrable to fraud. The registers are also backed with 24/7 support and have free returns and exchanges.

These kind of systems are also incredibly easy to use, and can be learned at a greater speed than traditional registers.

Rates, Fees and Contract Terms

Since ShopKeep is not just a payment processor, the rates and fees for its services are separated. For 1 register a month it is $69, regardless of whether a merchant employs the Company to process payments. The fee covers all of the other features, including all reports, inventory, etc.  The specific payment processing service claims to also be monthly, with no cancellation fee. Exact rates and fees are not listed, as it depends on the merchant.