It is generally uncommon for customers to leave a favorable review when they are happy with a service; they are far more apt to complain than praise. So to find so many glowing reviews on CDG’s site, independent review sites, and all over the internet is quite a statement of praiseworthiness. Below are a few of these reviews:
I’ve had the pleasure of using CDG to process credit cards for my business since I started in 2010. They have consistently had excellent customer service and I am always very impressed with how fast they are able to help assist me by both phone and email, especially someone like me who has minimal knowledge about the industry and always asks A LOT of questions! Last year I changed the name of my business which was a bit of a headache to say the least, thankfully the staff (Wes) at CDG were able to help me get that done smoothly and without any added stress. I have recommended CDG to everyone that asks about my processing company and will continue to do so – i honestly would never go with another company. Thank you CDGcommerce!
CDGcommerce is a reliable, low cost payment provider that I can recommend to my e-commerce clients. It’s easily integrated into shopping carts and custom scripts using their API’s. Technical support is always helpful when I do have questions during development.
We use CDGcommerce and Quantum Vault Gateway for our Visa, Mastercard, American Express and Discover transactions. Our company is very happy with the service we get and it is always top notch. We are very tight in fraud control and CDG plus Quantum are on the same page with us. No reason to switch if the chemistry is flawless.
CDGcommerce was definitely the end of our misery and the experimental period for us at Caribbean Flava. We have been through at least five different merchant processors in the space of three months. Overpriced units, surprise charges and absolutely no one to answer important questions or solve technical issues; customer service was just horrible. Thanks to a dear vendor who highly recommend CDGcommerce over a year ago. We have never had a major issue; and even if we just needed directions their highly trained staff is always a phone call away. If we have to leave message someone usually would call back in less than 24 hours. Communication is always consistent here until the problem is completely solved; with a follow up ensuring everything is up and running perfectly. It’s the best thing that could ever happen to us; could not have asked for a better Merchant Account Provider.
While looking for a new merchant, I stumbled upon CDGcommerce. Right away their customer service was great, and they answered all of my questions. Now after being a customer for a while, I am very happy! All of the statements are clear and EASY to read, and anytime I have a question their customer service always takes care of me.
As a small retailer taking my first steps in processing credit cards, CDGcommerce has given me the comfort level and the support I need. The equipment they sent works well, they answer my questions or inquiries promptly and when I call, I talk to the same people each time. They are here in the US and communicate clearly. I researched this choice carefully before I made it and feel lucky to have found a credit card processing firm that can work well with my small company and it’s ventures. It’s about confidence that things are being processed right and allowing me to focus on the workings of my business, they help make this possible.