Founded as Merchant Warehouse in 1998, the company was set up to help businesses process transactions economically, without the high expenses that predominated at the time. They sought to provide the ability to purchase a credit card machine, open a merchant account, and process credit card sales while providing superior customer support. This was unheard of at the time, and caused a cascade effect that has changed the industry.
Over the last few years many new methods of paying for goods and services have evolved. Whether it’s conventional credit cards, signature capture, EMV, debit cards, NFC smartphones, QR codes, PayPal, eWallets or Bitcoins makes no difference. If there is a way to pay, people are going to start using it, and a future-proof system needs to have a way to accommodate it. Value-added offers such as Loyalty and Reward programs have sprung up everywhere; everyone is climbing on the bandwagon with new ways to enhance the selling and purchasing experience.
As Cayan says:
Our vision is to revolutionize the payments solution industry by providing innovative technology solutions and transparent services to simplify and increase the flexibility and value associated with the merchant-customer payment process and experience.