9.9 Rates & Fees Excellent - Must request Interchange-Plus Pricing
9.5 BBB Rating & Complaints Excellent Rating / Complaints - Good
9.9 Terms & Contract Must Request No Contract
10 Competitive Advantages MasterCard Integrity Award / $500 Challenge

Updated on November 22, 2021

BluePay Processing Receives Praise from Mail Order and Telephone Order Customers. Gregory Bair

BluePay Processing has great experience and expertise and recently has received much praise for their stellar service for Mail Order and Telephone Order (MOTO) customers. In comparison to many other Credit Card Processing Companies who are stripping away MOTO service as a relic of the past, BluePay is investing in new technologies to enhance this older format, thereby reaching a greater customer base and offering new features. This makes BluePay a great business partner for merchants considering MOTO service for their customers.

BluePay continues to bring home awards and is in the news more than nearly every other company. Over the years, they have been recognized by the Better Business Bureau, earning their highest award. They made Inc. Magazine’s Top 500 List for being a fast-growth company. They have been recognized for their customer relationship building activities, including their online survey process and they have won awards for employee development. This company is serious about doing the right things; that’s why they have an excellent reputation with their customers. Their investment in their employees, training and technology spills over into great customer service.


BluePay Processing, LLC is a Tier 1 credit card processor, a single source merchant account processor. They provide service to many different kinds of customers, both locally and globally, with diverse processing needs. The experienced leadership team has more than 100 years of combined leadership with merchant accounts. BluePay is headquartered in Naperville, Illinois, and has offices in New York City and in Toronto, Canada.  To maintain high performance and security, they have two geographically diverse tier 3+ data center facilities, which provides the “Payment Gateway”, state-of-art technology and business processes for data encryption and PCI compliance.  BluePay goes above and beyond standard PCI practices to safeguard customer and credit card holder information.  The company also has “heart.”  They donate a percentage of their profits monthly to the Susan G. Komen for the Cure Chicagoland chapter.  In addition, they support our service men and women by giving back annually to the Wounded Warriors Project.

BluePay provides Credit Card processing services to a wide variety of merchant types, including:

  • Mail Orders and Telephone Orders
  • Small Business
  • Enterprise
  • E-Commerce Websites
  • Retail
  • Restaurant
  • Hotel
  • B2B (Business-to-Business)
  • Non-Profit
  • Canadian Merchants
  • Banks
  • Churches
  • Credit Unions

BluePay offers the following payment solutions:

  • POS Systems
  • Mobile Processing
  • QuickBooks Integration
  • Touchtone and Voice Activated IVR Systems
  • eCheck (ACH) Payments
  • Electronic Billing and Invoicing
  • Tokenization
  • Point-to-Point Encryption (P2PE)
  • And much, much more
BluePay MOTO Merchant Review
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MOTO – Mail Order and Telephone Order

BluePay offers an advanced and proven approach to their MOTO clients via their Interactive Voice Response system (IVR). BluePay’s IVR with voice activated technology increases convenience, security and speed for merchants thereby improving customer service, allowing customers to make payments via touchtone phone, reducing cost to the merchant, all in a real-time and secure payment system. And with BluePay’s batch processing, the MOTO merchant can compile mail orders into a batch and submit them together.

Detailed MOTO pricing information is found below, in Rates, Fees, and Pricing.

Products and Services

BluePay has a solution for all types of businesses, whether you are a small retail store front or a large enterprise, to meet simple and complex needs.  Benefits of a Merchant Account include:

  • Boost Customer Satisfaction
  • Improve Revenue
  • Get Paid Faster
  • Increase Efficiency
  • Use E-Commerce and Accept Online Payments

BluePay’s merchant account enables retailers and businesses to accept so many different types of payments, including accepting online payments, even eChecks.

Here is a partial list of other features for merchants:

  • Money in 24-48 hours
  • 24/7 Expert support teams
  • Billing programs that are efficient and easy to use
  • Account management that is secure and online
  • Statements that are easy to interpret

POS System:  BluePay has a POS system for use with a computer system (with a credit card module) instead of a stand-alone terminal.  Secure data storage begins at the point of transaction.

In addition to the “newer payment” methods, like mobile merchant account services, BluePay also offers a tremendous variety of credit card equipment options. BluePay offers terminals, swiping terminals, apps, and software, whatever is needed.

  • Wireless credit card processing machines
  • Virtual credit card terminals
  • Mobile credit card readers (Mobile)
  • Stationary credit card terminals

Tablet POS Experience:  BluePay offers a Tablet POS Experience, which gives customers a unique checkout experience. Integrate it into an inventory management system and keep all your sales data in one place.  If you like using Excel, just export your data into the spreadsheet and you’re set!  This Tablet POS Experience allows you to easily show your product catalog, and you can take payments instantly.

Advanced Security: If your business requires advanced data security, look at BluePay’s Point-to-Point Encryption Security offer. It takes credit card security up several notches. Here’s how it works, it takes the cardholder data from the point of card swipe and it encrypts the data.  Then, the data stays encrypted while the data is in transit. It stays encrypted until the purchase has been authorized. This service can achieve and even improve compliance with PCI standards.